Delivery


You can collect or Omlet can deliver your order in a range of ways depending on the product you’re buying. To see the delivery options and prices simply place an item in the basket and put in your postcode.

Here is a summary of our common delivery type:

Supersaver Delivery - The cheapest and most popular method of delivery. Your item is delivered in 3 to 5 working days by either Royal Mail for small items (no tracking available) or Courier for larger items (you will be sent tracking information).

Nominated Day / 24 hr Delivery - Order by 12pm and your item can delivered next day or on the day of your choice by courier. You will receive a tracking number and a text message on the day of delivery to tell you when to expect your delivery.

Omlet Home Delivery and Setup - Hand delivered by an Omlet driver in one of our vans. You will get a confirmed delivery day and time and the delivery will include product setup and advice on use and maintenance, we can even deliver chickens. This service is available to addresses within approximately 2hrs drive of our HQ in Oxfordshire - click here for full details of this fantastic VIP service.

Click and Collect - Save time with click and collect and it’s Free! Place your order online or on the phone by 4pm Monday - Friday and we’ll have it ready to collect from 12pm the next working day. If you would like to collect same day please call us to check stock availability. Please note, we make every effort to show correct stock levels on the website but occassionaly an item can be out of stock and you will still be able to order it for click and collect. If an item is out of stock we will contact you to arrange another collection or a convenient delivery date.

All orders are collected from:

Omlet
Tuthill Park
Wardington
Oxfordshire
OX17 1RR
UK

International Deliveries

We have dedicated websites for customers in:

Please click on your country to place your order.

We also offer delivery to some other international destinations. To find out if you can receive an item outside the UK, simply place the item in the basket and try to check out, the correct delivery price will be calculated for you. On the UK website we charge everything in UK pounds, so you may want to work out the exchange rate.

Duty Payments

Products delivered to some destinations, mainly outside the EU, may be subject to taxes, fees, levies or other charges, which are imposed by local legislation. The recipient of the products is responsible for all customs formalities for their export and import, and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. The recipient of the goods, not the person who's ordered them, will receive a separate request for payment of these charges.

If you're ordering products to be delivered to someone else, please make sure they're aware they'll be responsible for these additional charges. Unfortunately we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes. We'd advise that you check the import charges applicable in any country before ordering products to be delivered there.

The Small Print

All delivery options are subject to availability and working days exclude public holidays. Please note that all delivery times are provided as estimates and occasionally deliveries will occur either earlier or later than expected. If you live in a particularly rural or offshore location it is highly likely that your delivery will take longer than the normal delivery time.